Of note, telehealth included both video visits and telephone encounters for the purpose of this study.
There were a total of 7681 telehealth visits across the peak of the pandemic, 76% of which were video visits.
Among patients who utilized video visits, 50% were white, 17% were black, 8% were Asian, and 5% were Hispanic.
Comparatively, of all patients seen at the health system in 2019, 42% were white, 23% were black, 14% were Hispanic, and 7% were Asian.
Black and Hispanic Patients With Cancer Used Telehealth Care Less Often Than White Patients During COVID-19 Pandemic [news release].