Skip to content Black and Hispanic Patients Use Telehealth Less Than White Patients During COVID-19 Pandemic

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Of note, telehealth included both video visits and telephone encounters for the purpose of this study.

There were a total of 7681 telehealth visits across the peak of the pandemic, 76% of which were video visits.

Among patients who utilized video visits, 50% were white, 17% were black, 8% were Asian, and 5% were Hispanic.

Comparatively, of all patients seen at the health system in 2019, 42% were white, 23% were black, 14% were Hispanic, and 7% were Asian.

Black and Hispanic Patients With Cancer Used Telehealth Care Less Often Than White Patients During COVID-19 Pandemic [news release].

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